Platinum Trusted Service - for the seventh year in a row!

We’re pleased to announce we have been awarded Feefo’s highest rating, Platinum Trusted Service, for the seventh year in a row.

Feefo introduced the Platinum Trusted Service award in 2014, and it’s awarded to businesses that receive at least 50 reviews in 2024 and achieved a Feefo service rating of between 4.0 and 4.4.

Since 2015 we have received over 11,000 reviews, and in 2024 alone received 1,414 reviews, and a;

• Customer service score of 4.9/5

• Product score of 4.8/5

Reading honest feedback from real customers not only helps consumers to make informed buying decisions, but it also helps us improve. Feefo provides valuable insights that enable us to continuously improve - negative reviews highlight areas where we can do better, while positive comments are shared with the team or individual mentioned, reinforcing the great work they’re doing.

You can read our reviews here.

If you’d like your insurance to be handled with Platinum-rated customer service, give us a call on 01603 218000 or email [email protected].